Support
Something not right, or an idea to share? Report a problem or send feedback. Include your iPhone model, iOS version, what you tried and what happened. Reports are public, so leave out payment details, receipts and personal information.
A purchase is missing
Open Settings in the app and tap Restore Purchases, or use the button on the Midnight Snack page. Make sure you're signed in with the Apple Account you bought it with.
The store is unavailable
Previews and normal play still work. Try again when you're online. Purchases need the item to be available through Apple in your country or region.
Why did I lose points?
Points drop when your gremlin is left over 75% hungry (every hour), woken within 5 minutes of a nap, played with while over 70% sleepy, fed on a full belly, or poked more than 10 times in 20 seconds. You lose at most 40 a day, never below zero, and your level never drops. Tap the score on the home screen to see your history and the full rules.
My gremlin refuses a snack or a nap
A full gremlin saves snacks for later, and a rested one would rather play. Naps end on their own when energy is full or after 25 minutes.
How do I see the tour again?
Open Settings in the app and tap How to Play.
Reminders
Turn them off in the app's Settings, or manage notifications for Little Menace in iOS Settings.